
Delivering Quality
While we recognise that our business model would need modifications to suit various clients, we have a well defined basic delivery model and ensure smooth transition of process and also minimize inherent migration risks. Our four step delivery Model is shown in the table below.
While we recognise that our business model would need modifications to suit various clients, we have a well defined basic delivery model and ensure smooth transition of process and also minimize inherent migration risks. Our four step delivery Model is shown in the table below.
| Key Activities | Feasibility | Analysis | Transition | On-going Process |
| Understand client business | Gather documentation | Prepare off shore site | Continuous process improvement | |
| Identify outsource opportunity | Identify solution & costing | Train process executives | Security & business continuity | |
| Assess requirements | Confirm & validate with client | Design procure & replay technology & bandwidth | SLA Acceptance | |
| Confirm viability | Prepare process implementation plan | Evaluate client process | ||
| Customer acceptance | ||||
| Responsibility | SmartFin Consultants | SmartFin Consultants | SmartFin Service delivery team | SmartFin Service delivery team |













